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Frequently Asked Questions: Updating Club Sites
Here are some of the most commonly asked questions about updating our club sites. If you have any additional questions, please feel free to contact us at support@informationfairway.com.
General Questions
  • Who can update my site?
  • How do I change the content on a page?
  • What is the Site Manager?
  • How do I change the name of my club at the top of each page?
  • How can I let other club members update the content of my site?
  • Can I allow members to only update selected pages?
  • Can I put pictures on my site?
  • Why do some Edit Pages have an Update button?
    Managing the Member List
  • How do I upload my data from the GHIN-2000 or GHIN-2001 system?
  • How do I upload my data from the GHIN-2002 system?
  • How do I upload my data from League Manager?
  • My club does not use the GHIN system. Can I upload data from my Handicap System?
  • How do I grant access to my site for someone who is not in my GHIN system?
  • One of my members says he never got his initial password. What should I do?
  • Any user who has been set as a Site Administrator can update the content of a club site. If you are a Site Administrator, you will see buttons labeled Edit Page and Site Manager at the bottom on the menu button list on the left of your screen. If you do not see these buttons, then you are not an Administrator for this site. If you do see them, then you are an Administrator.
    If you are logged in as an administrator, you will see a red Edit Page button on each page of your site (on smaller displays, you might need to scroll down to see this button). Clicking on this Edit Page button will bring you to the page editor for the page that you are viewing. You can change the page content via the page editor. When you Save your changes, your site will be updated, and you will be taken back to the page you started from. If you Cancel your changes in the editor, you will be taken back to the page you started from, with no changes made.
    The Site Manager is a resource for the site administrator(s). It provides useful information about your site (page hits, subscription end date, etc), and also provides a means for you to update information about your site (information like the site's registration options, your club name, etc).

    If you are a site administrator, you should take a few minutes to expore your Site Manager.

    From any page on your site, click on the Site Manager button. From the Site Manager, click on the Site Configuration Options link. You will now see the option for changing your club name. When you save this page, your site pages will be updated with the new club name.
    You can make any member of your site an administrator. Just follow these steps:
    1. Go to your Member List page
    2. Click on the Edit Page button
    3. In the editor, scroll down to the name of the soon-to-be-administrator, and click the update link next to his/her name. This takes you to the Member Profile page for this user.
    4. At the bottom of the Member Profile page is a box for Site Administrator, with yes and no options. Check the box next to "yes".
    5. Click on the Save button. This takes you back to the Mamber List page. The selected user is now a site administrator.
    No. If you grant administrator priviledges to a user, then that user has full adminsitrator rights (including the right to grant administrator priviledges!). You should discuss the expectations on each site administrator before granting administrator rights.
    Not at this time. If this is important to you, please let us know. We are always evaluating new features for our club and event packages, and our best input comes from our customers.
    Many of the club site pages allow for any number of "items" to be displayed on the page (these "items" might be calendar entries, blocks of text, etc). In order to add or delete an item, the page must be re-drawn. The Update button re-draws the page, adding any required items, and deleting any items marked for deletion.

    It should be noted that changes are not saved to your site until you hit the Save button. The Update button allows you to continue editing, but it does not permanently save the changes that you have made.

    For Inner Clubs, the best way to load and update your member list it to export your list from your GHIN program. You must be running the 2000 update, or newer. These instructions pertain to the 2000 and 2001 updates of the GHIN software.

    There are two phases to performing the update: You need to export the data from your GHIN system, then you must upload the exported data to your web site.

    To export the data from your GHIN system, do the following:

    1. Enter the administrator password for your GHIN system, so you can access the administrator functions.
    2. From the menu at the top of the screen, select File, then select export data from the drop-down menu.
    3. You should now see a screen with tabs for different type of exports. Select the Handicap Information tab.
    4. On the Handicap Informaiton screen, you must select the comma option under the Delimiter section.
    5. Click on the Save Handicap Information button. This will bring up a Save File dialog box. If you have internet access from your GHIN computer, you can save the file to someplace like "C:\My Documents". If you don't have internet access from your GHIN computer, then you should save the file to a floppy disk. The default name of the file is "GHINdata.txt".

    Once the file is exported, you need to upload it to your web site. Perform the following steps:

    1. Login to your site as an administrator
    2. Go to the Handicaps or Member List page, and click on Edit Page.
    3. Enter the name of the file you exported above into the File Upload box. You can type in the name, or hit the Browse button to browse for the file. If you use Browse, you will need to set the "Files of type:" selection to "All Files (*.*)".
    4. Click on the GHIN2000/GHIN2001 button to indicate that you are importing from the 2000 or 2001 revision of the GHIN software
    5. Click on the Upload File button. The exported data will be uploaded to your web site, and your member list will be updated.
    For Inner Clubs, the best way to load and update your member list it to export your list from your GHIN program. You must be running the 2000 update, or newer. These instructions pertain to the 2002 update of the GHIN software. These instructions also assume that you followed all of the defaults when you installed your GHIN-2002 software.

    There are three phases to performing the update:

  • You must design the export format from your GHIN system
  • You must export the data from your GHIN system
  • You must upload the exported data to your web site
    The design phase only needs to be done once. Once you design your InformationFairway.com export format, you can use it each time you update your data.

    To design the export format for your GHIN system, do the following:

    1. Close any running GHIN software (GHIN mamanegment, GHIN score entry, or GHIN Tournament Pairing Program).
    2. From the Windows Start menu, select Programs, then select GHIN Software, then select GHIN Handicap Software, then select GHIN Import Export Utility.
    3. You should now see a screen that says GHIN Handicap Program Import/Export Utility. On the left side of the screen - the "Export" side - click on the Design button. If you are asked about using any existing design as a template, answer "No".
    4. You should now see a Build Export Format screen. In the screen, enter the following information:
      • In the General Information section, set the "Name" to "InformationFairwayUpload".
      • In the General Information section, set the "Output Format" to "Comma Delimited".
      • In the Available Fields section, select the following 5 fields, in order: Full Name, GHIN Number, Local Number, Gender, Current H.I. For each field, select the field, then click on Add Field to Format.
      It is critical that these fields are in the correct order (as specified here), in order for the information to upload correctly to your web site.
    5. Click on the Save button. You will now be back at the main Import/Export screen, and you should see your InformationFairwayUpload format in the export format list.

    To export the data from your GHIN system, do the following:

    1. Close any running GHIN software (GHIN mamanegment, GHIN score entry, or GHIN Tournament Pairing Program).
    2. From the Windows Start menu, select Programs, then select GHIN Software, then select GHIN Handicap Software, then select GHIN Import Export Utility.
    3. You should now see a screen that says GHIN Handicap Program Import/Export Utility. Select the InformationFairwayUpload format from the export column, then click on the Export button.
    4. You should now see a Select Export File... dialog box. The default name listed should be sufficient (InformationFairwayUpload.csv). Please note the folder that this file is in, as you will need to upload this file to your web site. Click the Save button.
    5. The system will for for a minute or so (depending on the spped of your computer), then you'll be presented with a GHIN Handicap Program Criteria Entry screen. On this screen, clich on the "Active" button, so you will only select active members. Most clubs will want to leave Gender set to "Both". Once you are satisfied with you selection, click on Continue ans your export file will be generated.

    To upload the exported data to your web site, perform the following steps:

    1. Login to your site as an administrator
    2. Go to the Handicaps or Member List page, and click on Edit Page.
    3. Enter the name of the file you exported above into the File Upload box. You can type in the name, or hit the Browse button to browse for the file. If you use Browse, you will need to set the "Files of type:" selection to "All Files (*.*)".
    4. Click on the GHIN2002 button to indicate that you are importing from the 2002 revision of the GHIN software
    5. Click on the Upload File button. The exported data will be uploaded to your web site, and your member list will be updated.
  • For Leagues, the best way to load and update your member list it to export your list from your League Manager program. There are two phases to performing the update: You need to export the data from your League Manager system, then you must upload the exported data to your web site.

    To export the data from your League Manager system, do the following:

    1. Start League Manager.
    2. From the menu at the top of the screen, select Reports, then select Standard Reports from the drop-down menu.
    3. You should now see a report screen. From the menu at the top of the screen, select Reports, then select Option 9, Player Roster.
    4. Leave the defaults in tact on the Player Roster dialog box, and click OK.
    5. You should now see the player roster report. From the menu at the top of the screen, select File, then select Save (Export) as....
    6. You should now see a Print report to file dialog box. In the Save as type box, select Tab Delimited (*.txt). You may also want to specify a folder name and file name. You will need to know the folder and file name in order to upload this file to your web site. When you are finished, click Save, and your member list will be exported.

    Once the file is exported, you need to upload it to your web site. Perform the following steps:

    1. Login to your site as an administrator
    2. Go to the Member List page, and click on Edit Page.
    3. Enter the name of the file you exported above into the File Upload box. You can type in the name, or hit the Browse button to browse for the file. If you use Browse, you will need to set the "Files of type:" selection to "All Files (*.*)".
    4. Click on the Upload File button. The exported data will be uploaded to your web site, and your member list will be updated.
    At this time, the only external data source that we support is the USGA GHIN system. However, we will add support for other systems as required. If you use another system, and are interested in subscribing to InformationFairway.com, please contact us so we can evaluate your system, and work with you to provide support.
    When you upload your GHIN system data file, you add all members who are in the handicap system. You can add additional members by following these steps:
    1. Go to the Member List page of your site
    2. Click on the Edit Page button
    3. Click on the To add a new member link
    4. You should now be on the Member Profile page. You can add in information for a new member here. You must assign a unique local number. You want to make sure that this number will not be assigned to anyone else at a later time. You must enter the person's name, as it will appear on the site. You should also enter an initial user name and password for the user.
    5. When you are done entering information, click Save.
    6. Tell the new "member" the user name and password that you assigned, and he or she will be able to log in and access your site.
    In virtually all cases, this happens because the member entered in incorrect email address. You can see the members profile by performing the following steps:
    1. Go to the Member List page of your site
    2. Click on the Edit Page button
    3. Find the user's name, and click on the update link next to the name.
    4. You should now be on the Member Profile page.
    Once you are viewing the member's profile, you can update the person's password, email address, etc. The best course of action is to enter a new password for the user, and then tell the user his/her new password.
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