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Frequently Asked Questions: Using Club Sites
Here are some of the most commonly asked questions about using our club sites. If you have any additional questions, please feel free to contact us at support@informationfairway.com.
I registered for my site, but I never received my password via email?
Why can't I log in to my club site?
How can I change my password?
Can I add my club's home page to my bookmarks/favorites?
You should receive your password with a few minutes. Remember that most email programs only check for new mail once every 10 minutes or so, so you might need to force the email program to check for new mail (sorry - we can't be any more explicit than that since there are so many email programs!).

If you don't receive your password, it is probably because you entered your email address incorrectly. You might be able to use the back button on your browser to return to the registration page and fix your email address. Otherwise, you'll need to contact your club administrater or the InformationFairway.com Customer Care Team for assitance. Please include your club's keyword in all correspondence.

Virtually all club site login problems are caused by incorrect user names or passwords. We can send you your username and password via email. You can also contact your club administrater for help, or you can contact the InformationFairway.com Customer Care Team for help. Please include your club's keyword in all correspondence.
Once you have logged in to your club site, click on the My Profile button. This will bring up a page with all of your personal information, including your password (NOTE: You might need to use the scroll bar to see the entire page). When updating your pasword, you must enter the password twice. This is to avoid entering a password with a typo.
Yes. If the page that you bookmark is password protected for your club, then you will need to enter your username and password the first time you try to access the page.
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